I was delighted and honoured to receive a HIT Scholarship to attend a two day leadership programme at EHL. The classroom learning was delivered exceptionally, it caused me to question the value I brought to my workplace on a daily basis. It was the start of my leadership and self development journey.
Alasdair Mackay, Operations Manager, Royal Terrace Hotel, Edinburgh
“The program was a very enriching experience, specifically being able to share experiences with top hoteliers from all over the world. This was a very good course which gave me insight on how to read the budget and what elements to look for in budget analysis.”
Mohammed Sleiman, Assistant Chief Operating Officer, Resorts Development Company LLC, Qatar
"LHC assisted our brand with the conceptualisation of a multi-use property development. Their concept successfully increased the viability of the destination and significantly enhanced profit forecasts. LHC continues to guide the project roll-out"
Pyret Renval – Vice president, Trois Rocs – Verbier, Switzerland
"In essence, it was an advanced learning experience, a solid trigger to the International development of my career."
Mário Candeias, General manager, Hotel Tivoli Arade, Algarve, Portugal
"The experience was a dream come true for me and it was an invaluable step for my career!"
Kim Falconer, Sales Executive, The Balmoral Hotel, Edinburgh, Scotland
"LHC assisted us with Organisation Design, Role Clarity and a Human Resource Development model. Their solutions were well founded, logical and still simple to implement. ... They even gave me a new job description as a CEO!"
Selim El Zyr, President - CEO, Rotana Hotel Management Corporation Ltd
"I found the Corporate Mangement Programme interesting because it allowed me to get away from our day-to-day opreational thinking for a few days, look at the bigger picture, trends and maybe even dream a little about the future."
Rainy Chan, General Manager, The Peninsula, Hong Kong
"Estácio de Sá started a relationship with LHC in 2005, in search for excellence for its hotel management programme in Rio de Janeiro. What we did not expect was that we got much more than that! Ask any one of our students - they will unanimously say that with LHC, excellence is only the beginning."
Marcel U. Calvacanti, President and CEO, Estácio Participacoes

Profils

André MACK

Directeur

André possède une longue carrière dans le catering aérien et est spécialisé dans les domaines du service au consommateur et dans le processus de réingénierie d’entreprise.

André occupe la fonction de Directeur du Lausanne Hospitality Consulting et est membre de la faculté de l’Ecole hôtelière de Lausanne. Il délivre ainsi des cours de gestion de projet et de conseil et présente des séminaires sur le développement de produits, le modèle de gestion de la performance « Activity Based Costing » ou « méthode ABC » ainsi que sur les stratégies de service clients.
L’activité de conseil opérationnel, les audits de structures hôtelières, la réingénierie des processus opérationnels et managériaux, l’analyse stratégique ainsi que le développement de centres de formation hôteliers ont permis à André de voyager de New York à Sydney en passant par de nombreuses autres destinations.

André est un alumnus de l’HSG (Université de St. Gall) et de l’Ecole hôtelière de Lausanne. Il parle français, allemand et anglais, et se mélange parfois dans les différents dialectes suisses allemands.

En plus du fitness, du ski de fond et de la marche avec ses deux enfants et sa femme, André apprécie particulièrement la bonne gastronomie, les bons vins et l’atmosphère unique d’un chalet suisse avec cheminée.