Being at Ecole hôtelière de Lausanne with EHL, I have learned a lot more from professionals from within the industry. Learning from their experiences, knowledge and expertise and taking this information back with me made me understand how the business run and why the smallest detail could make the biggest impact. Being at EHL has taught me how to run a successful business”. Ms Elizma Hoffman, Head Therapist, Talise Spa, Dubai, Jumeirah International
I was delighted and honoured to receive a HIT Scholarship to attend a two day leadership programme at EHL. The classroom learning was delivered exceptionally, it caused me to question the value I brought to my workplace on a daily basis. It was the start of my leadership and self development journey.
Alasdair Mackay, Operations Manager, Royal Terrace Hotel, Edinburgh
“The program was a very enriching experience, specifically being able to share experiences with top hoteliers from all over the world. This was a very good course which gave me insight on how to read the budget and what elements to look for in budget analysis.”
Mohammed Sleiman, Assistant Chief Operating Officer, Resorts Development Company LLC, Qatar
"LHC assisted our brand with the conceptualisation of a multi-use property development. Their concept successfully increased the viability of the destination and significantly enhanced profit forecasts. LHC continues to guide the project roll-out"
Pyret Renval – Vice president, Trois Rocs – Verbier, Switzerland
"In essence, it was an advanced learning experience, a solid trigger to the International development of my career."
Mário Candeias, General manager, Hotel Tivoli Arade, Algarve, Portugal
"The experience was a dream come true for me and it was an invaluable step for my career!"
Kim Falconer, Sales Executive, The Balmoral Hotel, Edinburgh, Scotland
"LHC assisted us with Organisation Design, Role Clarity and a Human Resource Development model. Their solutions were well founded, logical and still simple to implement. ... They even gave me a new job description as a CEO!"
Selim El Zyr, President - CEO, Rotana Hotel Management Corporation Ltd
"I found the Corporate Mangement Programme interesting because it allowed me to get away from our day-to-day opreational thinking for a few days, look at the bigger picture, trends and maybe even dream a little about the future."
Rainy Chan, General Manager, The Peninsula, Hong Kong
"Estácio de Sá started a relationship with LHC in 2005, in search for excellence for its hotel management programme in Rio de Janeiro. What we did not expect was that we got much more than that! Ask any one of our students - they will unanimously say that with LHC, excellence is only the beginning."
Marcel U. Calvacanti, President and CEO, Estácio Participacoes

Lausanne Executive Education

Training "A la carte"

Lausanne Hospitality Consulting also offers extensive programmes in hospitality management topics designed for companies. Courses can be tailored to meet the specific requirements of an organization, from supervisory to top management levels.

Courses can be held :

On the Ecole hôtelière de Lausanne campus
Anywhere in the world

Click here for a list of other available topics (non-exhaustive) or Contact us for further details.

Other Training Programmes

Some examples:

Business etiquette:"savoir vivre & savoir être"
"Comment recevoir"
Team-building kitchen workshops
Cross-cultural training at executive level
European gourmet experience

International Business Protocol

Learn about the savoir-etre & savoir-vivre of the business environment:

Etiquette & protocol
Global perspective - dealing with businessmen from different countries. Some examples:
- India
- Japan
- Brazil
- Arabic countries
Customer communication
- Oral
- Written
Business dress code
- From head to toe
- For women and men
- Colors, tonalities, motives, shoes, belts, etc.
- Accessories and jewelry
Handling business meetings
- Body language
- Facial expressions
- Postures and gestures
- Etiquette and business cards
- Shaking hands and eye contact
- Advice for verbal communication
- Small talk

Comment recevoir

Each year, for the past 27 years, Lausanne Hospitality Consulting has organized a tailor-made course for the Swiss Federal Department of Foreign Affairs, entitled "Cours comment recevoir".
This course is designed to train Swiss Ambassadors and their spouses in the gastronomic sciences and art of hosting official guests at Swiss embassies and consulates worldwide.
Highlights of the programme include theoretical and practical courses on cold and hot dishes, pastry, beverages and wines, table set-up, protocol and flower arrangement. The training culminates on Friday evening with a gala dinner, where spouses are invited to taste the food and admire the creative flower decorations produced by the participants.