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For many decades, educators have been researching on the factors that influence student learning and the question has always evolved around two main axis; the content that is delivered to the students to give them the knowledge or the learning environment, which refers to the diverse elements such as the physical location, infrastructure, context and culture in which students learn.

Learning environment also encompasses the culture of an institution, which includes ethos and characteristics, how individuals interact with and treat one another, how the faculty members  organize a classroom setting to facilitate learning,  utilizing audio, visual, and digital technologies, etc.

Lausanne Hospitality Consulting organized the 5th Biennial conference for the Global EHL Certified Schools on 25 and 26 October 2017. The conference was held at the University la Sagesse, in Beirut, Lebanon, one of the first hospitality school to be certified by Lausanne in the year 2005.

During the conference, the Network of Certified schools gathered to discuss what influences and stimulates student learning in hospitality education.

On this occasion, we were honored to be received by His Excellency Mr. Michel Aoun, President of the Lebanese Republic at his presidential palace. He reiterated the importance of hospitality and tourism education by saying: ‘Tourism is bridging cultures and lays foundation for peace’.

The Power of the Network

The Network of Certified schools has a total of eight certified schools in eight different parts of the world. These schools use the Lausanne model which strives to provide hospitality graduates that are ready for the industry. These institutions, through the guidance of Lausanne ensure that the there’s a balance between the content and learning environment in order to prepare the students throughout the course of their learning to be ready to enter into the hospitality industry and be valuable employees immediately.

  • It is a network of leaders that are unique in the hospitality sector with a richness of experience
  • It is a family, which value lies in diversity. Every certified school has a different culture, context and ownership

Through the network, students of these certified schools are able to transfer to any of the school within the Network, which exposes them to different cultures, lifestyles and economies gives them an added advantage when they embark in their hospitality careers.

The graduates of the network institution form a strong alumni community that drive excellence in their respective countries and ambassadors of their institutions and quality of education.

Culture as a key driver to learning

The institution’s leadership is a key factor that drives a culture of an institution. A successful hospitality institution is that with the ability to promote a hospitality mind-set to all communities in the institution; Faculty, Students and Employees.

Leaders of these institutions need to ensure that their institutions offer an environment conducive for learning which includes a culture of Culture of hospitality, foster constant feedback and that triggers curiosity.

The way forward

To develop successful hospitality institutions, there’s a need to strike a finite balance of both content and environment to ensure that they produce graduates that are fit for the hospitality industry that can add value immediately they are employed.  To achieve this, here are some key pointers:

  • Hospitality DNA: The institution leadership to ensure that all communities it and live by it; faculty, students and the employees at all levels.
  • Focus on employability: Deliver graduates that the industry needs therefore the hospitality curriculum should be adapted as per industry evolution
  • High tech-high touch: offer high-tech in the institution, as this is the future. High tech is a powerful tool to increase high touch
  • Foster Learning: The notion of learning needs to be engaging, exciting, learning environment

At Lausanne Hospitality Consulting, we share the Lausanne philosophy through knowledge transfer in forms of curriculum development and management & faculty development.  To get more insights on how Lausanne Hospitality develops hospitality learning centres around the world, please contact us http://www.lhcconsulting.com/learning-centres/



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Alexia Muteke Ceppi Senior Consultant

Alexia Muteke-Ceppi has been in the field of international and hospitality education for the past fifteen years. As a senior consultant, she focuses in Business development, training and coaching of executives within the hospitality and service industries. She has designed and delivered courses in Leadership around the world.

With Lausanne Hospitality Consulting, Alexia is a Senior Consultant, delivering executive education programmes and consulting mandates in Europe, Middle East, Africa, Asia and Latin America. She holds a Bachelor’s degree in Education, Kenyatta University, Kenya and an MBA, Business School Lausanne, Switzerland.