04 Mar 2019 to 09 Mar 2019
In today’s highly competitive world, creating value is a key success factor. Executives who leave costs to their financial managers and accountants miss out on opportunities and increase the risk of their organizations. Whether you sell luxury products and services or those that are value-priced, no business excels without attending to costs. Advanced insights into the key elements which define the ultimate balance between managing cost and creating long-term customer value is a competitive advantage.
Create a competitive advantage thanks to your customers and managers
In order to achieve this, managers/executives needs to understand where to find the information that will allow them to assess the adding value (or not) and how their day-to-day decisions will have an impact on it. Creating value in hospitality is essential, and managers need to maximise the use and the value of the available resources.
We have designed a programme of 3 modules in order to achieve a competitive advantage, which includes the following:
Pierre Verbeke is a Senior Consultant at LHC. He has an extensive career in hotel operations, pre-openings and rebrandings. He is first and foremost an operational person having managed several hotels in Belgium and having set up many pre-opening teams in different countries. He also has gained a wealth of experience opening hotels for a large Hotel Operator in various European, North African and Eastern Europe countries. He is particularly at ease with project management and knows how to deliver the highest quality of service within the agreed timeframe.
Pierre has experience with leased, managed and franchise properties and understands the various demands from owners, investors, operators within the different projects. Pierre is an alumnus of Ecole hôtelière de Lausanne. He speaks Dutch, French, German and English, with some notions of Spanish.
Pierre VerbekeSenior Consultant at Lausanne Hospitality Consulting more infos
Olivier Verschelde. Prior to joining Lausanne Hospitality Consulting Olivier has been involved in managing a new boutique hotel & spa project near Paris as well as taking the lead in the development of several food and beverage outlets from conceptualization to start-up. One of these being a gastronomic restaurant which received its first Michelin Guide star five months after its initial opening. Olivier graduated from the Ecole Hôtelière Lausanne in 2003 and has been building up his knowledge of operations in hospitality industry ever since. He confirmed his expertise in managing projects by obtaining a Project Management Professional (PMP) certification in 2012. He has worked several years on high profile projects within Europe and has consequently a good understanding of both the local and national market. His is a native Dutch speaker and also speaks in English, French, German as well as Spanish. He’s always on the lookout to apply the latest in technological advancement within the industry to current projects.
Olivier VerscheldeSenior Consultant at Lausanne Hospitality Consulting more infos
Dr Ray F. Iunius is the author of various academic and professional articles published by journals in the management of services, technology, and innovation. He is also the author of a number of books such as « Industrie de l’accueil », « Hôtellerie de Luxe », « La gestion des spas », “Un Hôtel, un modèle ?” in de Boeck editions and co-author of the “Lausanne Report on the future of Hospitality Industry.”
He is the founder of the Ecole hôtelière de Lausanne Institute of Technology and Entrepreneurship (EHLITE), the Institute for Innovation and Entrepreneurship (INTEHL), the Students Business Projects (SBP), the EHLITE magazine, and the Chair of Innovation Paul Dubrule.
Ray earns a BSc, MS and PhD in Technical Sciences from the University of Transylvania Brasov and an MBA and PhD from the Faculty of Business and Economics (HEC) of the Lausanne University. He is currently Director of Business Development at Lausanne Hospitality Consulting, an Ecole hôtelière de Lausanne and Swiss Hotel Association company.
Ray IuniusDirector Business Development at Lausanne Hospitality Consulting more infos
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