Learning Centres

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With a strong belief in education and training, LHC has been developing hospitality management schools around the world for more than 40 years.
With the vision of sharing Swiss hospitality excellence, LHC is committed to delivering sustainable solutions to the local geo-political challenges of the region where each school is located,

School Development Advisory

INTRODUCTION

Lausanne Hospitality Consulting (LHC) is a Swiss knowledge development and management advisory company which works closely with EHL and hotelleriesuisse. Established over 30 years ago, LHC has developed hospitality education centres utilizing a structured approach which combines the experience and philosophy of Swiss Hospitality education.

LHC recognizes the importance of quality education to feed talent into the fast-paced hospitality industry. LHC has experience in all aspects of developing and launching of learning centres—and has done so in countries listed below:

With the vision of sharing the Swiss hospitality excellence, LHC’s approach is carefully modeled based on its education development philosophy:

  • Sustainable solutions
  • Programmes focussed on national / regional needs
  • Education for all levels – vocational through to management
  • Learning – not teaching
  • Transfer of experience and philosophy, not stamp
  • Development of partner’s brand equity within the marketplace
  • Entrepreneurial spirit within the student community

INTRODUCTION

Through the Academic Advisory, LHC assists hospitality learning centres by providing up-to-date ideas in different areas. This on-demand-service tackles the specific needs of the learning institutions.

Initial Site Visit

LHC conducts an initial site visit of the school, if it is an existing one, or a meeting with investors who wish to open a new school i.e. a green field project. During the visit, LHC consultants study the aspiration of the school, or its investors, its academic programme(s) and physical infrastructure. The experts also interview representatives of the local ministry of education (MOE), other hospitality schools, hoteliers and restaurateurs. The aim is to define a best-in-class school concept that is based on the local geo-political challenges of the region where each school is located.

Curriculum Concept

Hospitality education differs from traditional university training because this industry is a hands-on, and at the same time, an intellectual trade. Therefore, a well-designed curriculum consists in balancing the practical and theoretical components of this sector. The concept of the curriculum serves as the foundation of the infrastructure brief. The design of the laboratories (kitchen, reception, restaurant, etc) must enhance and excite the learning of the students.

Facilities Brief

LHC assists schools in developing the right student profile for the institution and in advising the most appropriate solutions to attract the right and best talents for the school.

Faculty Recruitment & Training

Education is no longer about knowledge, but also competencies and mindset. Consequently, the role of the educator is not only to transmit a piece of specific knowledge to the students, but also to prepare them with the skills and mindset needed to succeed in the society. In order to achieve this, the traditional teaching is no longer appropriate.

Facilitation is the core of intellectual stimulation and the learner’s development of competencies. Simply stating, the role of an educator is to facilitate students’ own learning, so to be called, the facilitator. It is therefore required to emphasize on the need of an methodology and environment so that the skill of learn how to learn can be transmitted. Achieving this goal requires a change in the way learning takes place and the relationship between learner and facilitator—the art and science of facilitating learning.

The Qualified Learning Facilitator’s (QLF) programme will provide the management and faculty the competencies, in the areas of Pedagogy, Andragogy and Epistemology, to stimulate the learning of the students. Since the launch of the QLF programme, this intensive 10-day training has been delivered to more than 250 educators from 10 different countries.

Operations & Audit

Great schools must continuously improve and innovate. Accordingly, LHC conducts periodic audits to supported schools. The aim is to evaluate the key performance indicators of the institution and to provide constructive feedbacks for constant progress.

The cooperation between school and industry is essential for many reasons: it has the potential of generating knowledge and enriches the professional experience of students and faculty. Yet, developping and managing relationship with industry professionals require a structure approach and a network of experts.

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Initial Site Visit

  • Feasibility assessment
  • Business case development
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Curriculum Concept

  • Curriculum concept design, improvement
  • Infrastructure and facilities brief and control
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Facilities Brief

  • Marketing and recruitment guidance
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Faculty Recruitment & Training

  • Management and Faculty Recruitment, Training & Development

Operations & Audit

  • Academic audits
  • Assistance in developing link between school & industry
LHC School Development Advisory timeframe varies according to the status and the needs of each institution. Most projects require between 1 to 2 years of pre-opening phase (planning & construction phase). Once the school is opened, LHC Academic Advisory may include some or all the services listed in The Process of Academic Advisory. LHC advisory generally ends once the school has successfully delivered the first cycle of the programme, in other words, until the first batch of students to graduate through the programme.

SQI-Recognition

Swiss Quality Institution (SQI)

Switzerland is internationally recognized as a leader in hospitality education thanks to its tradition, values and extensive experience. To foster the know-how and contribute to the future of hospitality industry; Lausanne Hospitality Consulting (LHC), a division of Ecole hôtelière de Lausanne, has been mandated to spread the Swiss Diploma Quality and recognize institutions worldwide that are offering Swiss education quality. The Swiss approach to education ranks # 2 globally according to the world economic forum 2017-therefore is a system that has proven to succeed long-term.

This system of recognition starts when schools apply to become a Swiss Quality Institution. Higher Diploma institutions on tertiary education level can apply to be recognized to deliver Swiss Diploma Standards output. Institutions will be awarded a “Swiss Quality label of education” that positions them prominently in their country, as Swiss Diploma standards are the worldwide reference in vocational hospitality education. To ensure the recognized institutions are delivering content that reflects the Swiss level of quality, they will be audited and supported on an ongoing basis.

Students receive Swiss Quality Diplomas upon successful graduation of the partner institution. Institutions will further be part of the EHL group network of schools for information exchange and student mobility.

Licensing of Professional Short courses

Lausanne Hotel & Restaurant Training Centre

The Lausanne Hotel & Restaurant Training Centre (LHRTC) delivers hands-on vocational skills to students in the hotel & restaurant domain worldwide. The course content is based on the Swiss benchmark vocational competency framework for the hospitality industry. Therefore the graduates of LHRTC programmes are well equipped with benchmark hands-on skills to enter the workforce as waiters, cooks, room attendants etc..

LHRTC programmes are delivered through a licensing model, allowing existing or Greenfield project institutes to deliver readymade Swiss quality course content to the students. Along with other support received, the Licensee can also award LHRTC co-signed qualifications to its students.

Academic Certification

Ecole hôtelière de Lausanne Academic Certification

As the world’s first hotel school founded in 1893, EHL prepares the leaders of tomorrow in partnership with the Swiss and international hospitality industry.
Its philosophy of learning, combining experience and discovery, leads to the mastery of the arts and sciences of hospitality management.
With its certification model, EHL shares its know-how in a sustainable approach.
EHL certification model recognizes best-in-class (or on the way to becoming) institutions in their respective country/region.
Therefore, there will be only one EHL-certified school per country/region. Certified schools will receive constant support, such as curriculum improvements, faculty training and content development, and industry links.
Additionally, students from the certified institution are facilitated in their learning endeavors, through a case-by-case transfer opportunity within other network institutions, and also through to the transfer or exchange semesters within EHL.

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Management and Faculty Training and Development

Education is no longer about knowledge, but also competencies and mindset. Consequently, the role of the educator is not only to transmit a piece of specific knowledge to the students, but also to prepare them with the skills and mindset needed to succeed in the society. In order to achieve this, the traditional teaching is no longer appropriate.

Facilitation is actually the core of intellectual stimulation and the learner’s development of competencies. Simply stating, the role of an educator is to facilitate students’ own learning, so to be called, the facilitator. It is therefore required to emphasize on the need of an appropriate methodology and environment so that the skill of learn how to learn can be transmitted. Achieving this goal requires a change in the way learning takes place and the relationship between learner and facilitator—the art and science of facilitating learning.

The Qualified Learning Facilitator’s (QLF) programme will provide the management and faculty the right competencies, in the areas of Pedagogy, Andragogy and Epistemology, to stimulate the learning of the students.

Since the launch of the QLF programme, we have trained more than 300 educators from 15 different countries.

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