An exclusive think-tank summit by hospitality leaders who will discuss issues that will impact the entire industry.
“Window to the Future” (W2F) is a Swiss knowledge initiative with the mission to identify, assess and anticipate changes in the future of the Hospitality Industry. This exclusive think-tank summit is connecting hospitality leaders, global thinkers and experts to jointly develop ideas on issues that could impact the future of our industry.
The think-tank summit will feature key note speeches with international influencers, panel discussions with experts and leaders from the hospitality industry and by lively debates with all summit participants. Participants will be able to join 2 workshops sessions in the afternoon. Themes are based on the Lausanne Report topics; an exhaustively researched dossier which lists the most important impactors on the future of our industry.
Foundation for the Summit is the Lausanne Report which was launched and published during the 1st edition of W2F in 2016. The Lausanne Report strives to identify key trends and drivers that will inspire professionals and leaders of the global hospitality industry to take appropriate and innovative strategic decisions needed in order to meet the challenges of the future.
IOC Olympic Games Executive Director
Christophe Dubi id the Executive Director of IOC Olympic Games
Mr. Christophe Dubi has been Executive Director of The Olympic Games at International Olympic Committee since January 2014. Mr. Dubi served as a Sports Director/Executive Director of The Olympic Games at International Olympic Committee. Mr. Dubi has been in the job at International Olympic Committee since 2007.
CEO & MD Taj Hotel Group
On the 6th of November,2017, Mr. Puneet Chhatwal joined IHCL (The Indian Hotels Company) as the Managing Director and Chief Executive Officer. He is a global professional with over three decades of leadership experience at highly-acclaimed hotel groups in Europe and North America.
Prior to this, Mr. Chhatwal was the Chief Executive Officer and Member of the Executive Board of Steigenberger Hotels AG – Deutsche Hospitality. He was also the Chief Development Officer of The Rezidor Hotel Group – Carlson Hotels Worldwide. Mr. Chhatwal is a graduate of both Delhi University and Institute of Hotel Management, Delhi. He has completed an MBA in Hospitality from ESSEC, Paris and an Advanced Management Program from INSEAD.
Mr. Chhatwal has won awards including the prestigious Carlson Fellowship and was rated as one of Europe’s 20 extraordinary minds in Sales, Marketing and Technology – HSMAI European Awards 2014. He was also the First Alumni included in the ESSEC-IMHI Hall of Honor 2014.
Chairman of the Board of Directors Orascom Development Holding
IMD President & Nestlé Professor of marketing
Dr. Dominique Turpin is President of IMD and also serves as the Nestlé Professor of marketing.
In his more than 25 years at IMD, he has gained extensive teaching, consulting and research experience in the areas of marketing and international strategy in Europe, Asia, and Latin America, particularly in the area of brand management, customer orientation and communications strategy. Additionally his thought-knowledge has been widely published in more than 100 books, articles and case studies. He served as a board member for the Ecole Hôtelière de Lausanne.
Professor Turpin holds a master’s degree from ESSCA in France and Doctorate in Economics from Sophia University in Japan.
Professor & Dean of the School Computer and Communication Sciences at Ecole Polytechnique
Executive Dean at Ecole hôtelière de Lausanne (EHL)
The first woman and youngest person to hold the position since the creation of the school in 1893, Dr. Inès Blal assumed the deanship in August 2017.
Ines holds a PhD in Strategic Management in Hospitality and Tourism from Virginia Polytechnic Institute and State University, an MBA in Hospitality Administration from EHL, and a bachelor’s degree in International Business from the INSEEC Group.
Ines joined EHL in 2006, as a lecturer, while she was completing her doctoral dissertation. She designed and taught undergraduate, graduate, and executive courses and managed multiple applied research and consulting projects for the hotel industry. During her eleven years of experience in research and teaching strategic management for the hospitality industry, Ines served as the co-director of Graduate Studies and held an active role in the steering committees overseeing EHL programs. She gained expertise in curriculum development, implementation of innovative teaching practices, academic governance, and program accreditation in Europe, North Africa, and the United States.
Her research and consulting works focus on the asset light model, the execution of expansion strategies, the financing possibilities for small and medium hotels, and the effect of distribution choices on sales performance. Ines publishes in the leading hospitality journals, collaborates with executives, and presents at industry conferences.
Ines was named Best EHL Researcher of the Year in 2013 and is a member of the Beta Gamma Sigma Honor Society. Prior to her academic career, Ines worked in the catering business and joined the board of a hotel group in 2004.
Prof. Nouria Hernandez
Rector at University of Lausanne
After a first degree in Biology obtained at the University of Geneva, Switzerland, Nouria Hernandez performed her thesis research on mRNA splicing with Dr. Walter Keller at the University of Heidelberg in Germany and received her PhD in 1983.
She did her postdoctoral studies with Dr. Alan M. Weiner at Yale University in New Haven, Connecticut, USA, working on 3’ end formation of the U1 small nuclear RNA. She then joined Cold Spring Harbor Laboratory at Cold Spring Harbor, New York, in 1986 as an Assistant Professor. She became a Cold Spring Harbor Laboratory Professor in 1993 and joined the Howard Hughes Medical Institute as an Associate Investigator in 1994. She became a full Howard Hughes Medical Institute Investigator in 1999.
In 2005, she joined the Faculty of Biology and Medicine of the UNIL as a Professor and as the Director of the Center for Integrative Genomics (CIG). As of August 2016, she is the Rector of the University of Lausanne (UNIL).
UNIL was founded in 1537 and is situated in the heart of the French- speaking region of Switzerland. Approximately 14,000 students and 2,700 researchers work and study in its seven faculties, specialized in Medicine, Life Sciences, Geosciences and Environment, Humanities, and Social Sciences.
Dean at HEC Lausanne
Jean-Philippe Bonardi is a Professor of Strategic Management and currently the Dean of the HEC Lausanne, the Faculty of Business and Economics of the University of Lausanne. He earned his PhD and a Master from HEC School of Management (Paris, France), as well as a Master in Economics from the University of Aix-en-Provence, and was previously an Associate Professor at the Richard Ivey School of Business of the University of Western Ontario (Canada). He also held visiting appointments at the University of California Berkeley, Tulane University (USA) and the University of New South Wales (Australia).
His research focuses on Strategy Formulation in general, with some focus on the relationships between firms’ strategies and public policies, including macroeconomic policies and regulations of all kinds and in a global context. He studies not only how firms are impacted by these policies, but also how firms devise strategies to participate in the development of these policies and how they manage the relationships with external stakeholders (media, NGOs, activists, consumer groups, etc.) in order to do so. His research has been published in major international research outlets including the Academy of Management Journal, the Academy of Management Review, or the Strategic Management Journal.
He also served as an Associate Editor of the Academy of Management Review between 2008 and 2011.
Professor Bonardi has also acted as a consultant to various companies in Europe and North America, and has taught and designed Executive education programs for companies and international organizations such as the United Nations, the Business Development Bank of Canada (BDC), the RBC Royal Bank, Threadneedle, La Poste, SSL International, UPM, Veolia, DSM and Air France among others.
Nestlé Purina Pet Care Europe, Middle East & Africa
Chief Executive Officer at GCH Hotel Group
Yaron Ashkenazi has extensive international experience in the hospitality industry. He currently holds the position of Chief Executive Officer at GCH Hotel Group, one of the fastest growing hotel management companies in Germany. Yaron began his tenure with GCH Hotel group in 2011, where he has held the titles of Area Vice President and Chief Operating Officer prior to being appointed CEO.
He sees enormous potential for the GCH Hotel Group. “The strategy for further growth is to develop strong connections between partners, employees and investors.”
Before joining GCH Hotel Group, Yaron held the position of General Manager in one of the leading hotel complexes in Europe. There he was responsible for taking over, planning, positioning, and managing a hotel complex which included a 5-star hotel, an apartment hotel, a casino, a fitness centre, and a commercial promenade.
Yaron has also held several managerial positions in the hotel business in Israel and Europe – as a training manager, an HR Manager, a Food & Beverage Manager and General Manager.
Education and training: Yaron holds a BA from the Hebrew University in Jerusalem and a diploma in Hotel Management from the Technion – Israel Institute of Technology. He is currently a member of the European Hotel Managers Association (EHMA).
Partner at Prospect Advisors, The Blackstone Group
Andrew is a partner in Prospect Hotel Advisors LLC, which is a hospitality asset management firm. Andrew oversees the international hotels in the portfolio with hotels throughout Europe, Asia and the Middle East. Prior to joining PHA, Andrew was with Axios Hospitality Real Estate where he was the Managing Director since the formation of the firm in 2006 until 2012 when he joined PHA. Axios is The Blackstone Group company that asset manages Blackstone’s owned hotels in Europe. Prior to this position Andrew was Senior Vice President of Asset Management for Starwood Hotels and Resorts Worldwide. Andrew has a long career in hospitality in operations having started his career at the Waldorf Astoria Hotel in New York City and has held General Manager roles in New York, Los Angeles and Chicago. Andrew resides in London.
Prospect Hotel Advisors is a third party asset management firm with offices in London, Westport, CT and Palm Beach, FL. They currently asset manage hotels in the United States, Europe, the Middle East, Asia and South America for multiple clients. They are primarily responsible for The Blackstone Groups hotel portfolio globally and oversees the exclusive consultant partners that support the portfolios.
Chairman of Hublot and President of the Watches Division, LVMH Group, including Tag Heuer and Zenith
Jean-Claude Biver is one of those rare men who have genuinely left their mark on Swiss watchmaking. After reviving the Blancpain name, he developed Omega. In 2004, he decided to focus on the Hublot brand developing a new concept “The art of Fusion”: fusion between tradition and innovation, between the past and the future as in his words “we are not breaking with the past, on the contrary we are paying homage to it by connecting it to the future“. In just a few years, he turned the name as one of the most successful watch brand.
Today, Hublot has been chosen as “Official watch” by FIFA World Cup™, Formula 1, Ferrari, Manchester United, Bayern Munich, Usain Bolt, Kobe Bryant, and the prestigious Oceanographic Museum of Monaco and Monaco Yacht Club to name just a few.
Mr. Biver is Chairman of Hublot and has been recently appointed by Bernard Arnault, President of the Watches Division, LVMH Group, including Tag Heuer and Zenith.
Global Director of Partner Services at Booking.com
As the Global Director of Partner Services, Peter Verhoeven is responsible for Booking.com’s Partner Services Department, including more than 180 offices worldwide as well as the Global Partner Services Innovation team based in Amsterdam. The Partner Services Department focuses on servicing and growing Booking.com’s network of 1.4 million+ accommodation partners around the world, ranging from the largest global hotel chains to smaller boutique hotels and vacation rental properties. By supporting new and existing partners with the commercial tools, technology, insights and advice to grow their businesses via the Booking.com platform, the Partner Services Department is continuously increasing and nurturing the incredible diversity of accommodation options on Booking.com, thus empowering people to experience the world—one unique stay at a time.
Previously, Peter served as the Managing Director of Europe, Middle East and Africa (EMEA) for Booking.com. In this role, he was ultimately responsible for the operational health of all aspects of Booking.com’s business in the company’s largest regional market, including accommodation partner growth, support and retention, business development, and customer service.
Peter came to Booking.com in 2014 from AccorHotels, where he served in numerous positions over his seven-year tenure with the company. After joining Accor in 2007 as Managing Director for The Netherlands, he was later appointed as Chief Operating Officer for Germany in 2009. He was soon tapped to become the Chief Operating Officer for the Ibis family of brands in Europe, a role he held for four years before later being named as Chief Executive Officer for Northern, Central and Eastern Europe in November of 2013.
Peter began his career with Golden Tulip International in Ghana, and Gran Dorado in the Netherlands. He later joined Disneyland Paris where he stayed for ten years, holding various leadership positions in operations, marketing and sales. Peter has also worked for Avis Car Rental in the United Kingdom as Director of Sales for Europe, Africa and the Middle-East.
Peter holds an MBA from INSEAD and is a graduate from the Hotelschool, The Hague. He is fluent in English, Dutch, German and French.
President, CEO at the Leading Hotels of the World
Pierre Frédéric Roulot
CEO at Jing Jiang Europe & Louvre Hotels Group
Christian de Barrin
Chief Executive Officer at Hotels, Restaurants & Cafés in Europe (Hotrec Hospitality Europe)
Christian de Barrin is CEO of HOTREC, the umbrella Association of Hotels, Restaurants and Cafes in Europe since 8 April 2014. HOTREC brings together 40 National Member Associations in 29 European countries, representing 1.8 million hospitality businesses in Europe, 91% of which being micro-sized enterprises, and is the voice of the European hospitality industry.
French native, with a Master in economic and social administration at the Paris University of Assas, Christian has built up expertise and experience in strategic communication, stakeholder relations and public affairs for 17 years in Brussels for different industry sectors, e.g. the metal industry for 8 years and hospitality/tourism in his current position. He is a Member of the Steering Group of the Manifesto, an industry led initiative in support of European Tourism and of the 2017 UN International Year of Sustainable Tourism for development. Christian de Barrin was Board Member of the European Association of Communication Directors (2008/2012), and a columnist at French Radio France-Info.
One of HOTREC’s most iconic contribution was the publication in November 2015 of a policy report on the so called collaborative economy entitled: “Levelling the playing field” followed by “Policy Priorities for a responsible and fair “collaborative” economy” early 2017. HOTREC also published guidelines to reduce food waste and develop food donations with the European Food Bank Associations and METRO AG, as well as a report on the benefits of low VAT on job creation and competitiveness in the course of 2017.
Andreas G. Schmid
Chief Operating Officer & Joint Managing Director , EIH Limited the flagship company of the Oberoi Group
The Oberoi Group
Established in 1934 The Oberoi Group operates 30 luxury and first class hotels, a Nile cruiser and a motor vessel in the backwaters of Kerala under the ‘Oberoi’ and ‘Trident’ brands. The Group is also engaged in flight catering, managing airport restaurants, travel and tour services, car rentals, project management and corporate air charters.
The Oberoi Group’s hotels are synonymous the world over for providing the right blend of service, luxury and quiet efficiency. A distinctive feature of the Group’s hotels is their highly motivated and well trained staff providing personalised and warm service. The Group’s luxury hotels have established a reputation for redefining the paradigm of luxury and excellence in service amongst hotels around the world.
Oberoi Hotels & Resorts has been awarded the prestigious ‘Hotel Company of the Year, 2014’ award by HIDEAWAYS and was ranked as the Best Luxury Hotel Brand by ReviewPro in 2014.
Managing Director, Mosimann's London
Philipp graduated with a BSc in International Hospitality & Business from EHL, Lausanne in 2000. He began his career in Singapore and reached International Director of Operations, “Food & Beverage Manager of the Year” at the Equinox. Moving back to Switzerland in 2004 he took over as Chief Operating Officer for Mövenpick Restaurants in Germany and Switzerland.
He joined Mosimann’s in 2007 as Joint Managing Director with his brother Mark, spearheading Mosimann’s Party Service, Cookery School, as well as Marketing & Strategy.
Philipp has completed the UTMB 166km Ultra Trail nonstop footrace around Mont Blanc in 2014. The 4 Deserts races… Vietnam, Nepal, Gobi, Sahara, Atacama & Namibia ….. each one a 250km footrace over 6 days.
Group CEO, Dusit International
Ms Suphajee Suthumpun is focused on strengthening 67-year old Dusit International’s foundations for growth, building on the company’s founding vision to promote Thai hospitality to the world.
A distinguished professional with extensive experience in both domestic and international corporations, Ms Suthumpun has joined Dusit after a successful tenure as Chief Executive Officer at Thaicom Plc., having notably led the company into profit within her first quarter on board after multiple years of losses. Prior to joining Thaicom, she worked at multinational technology and consulting corporation IBM for over 20 years, with her last role being General Manager of IBM ASEAN’s Global Technology Services Division.
Today, Dusit International has 26 hotels and resorts in operation worldwide, with the number expected to reach 70 within the next four years. As such, Ms Suthumpun has set a long-term vision with focuses on human capital development, technological advancement and strategic management to sustain this growth.
In addition to further developing the brand’s portfolio of hotels and resorts, she will also support the growth of the company’s additional business units, primarily in the hospitality education sector. Dusit International owns and operates the Dusit Thani College, a private educational institution offering Culinary and Hospitality Management programmes; the Le Cordon Bleu Dusit Culinary School, in partnership with the renowned Paris-based institute; and the recently launched Dusit Thani Hotel School, Thailand’s first “paperless” hospitality school based on ASEAN Common Competency Standards for Tourism Professionals.
Ms Suthumpun holds an MBA in International Finance and Accounting from Northrop University in California, USA, as well as a Bachelor of Science degree in Sociology and Anthropology from Thammasat University, Thailand.
29th April 2018
30th April 2018
Pre-Arrival Cocktail Dinner: Hotel Beau-Rivage Palace
Welcome Coffee and Registration
09:00-09:45 The Future of Hospitality Education Read more
09:50-10:35 Globalization versus Localization Read more
Lausanne Hospitality Consulting (LHC) is the Swiss knowledge development and management advisory company of Ecole hôtelière de Lausanne and the Swiss Hotel Association –hotelleriesuisse. As part of its quality commitment, LHC provides its clients with applicable and innovative business solutions. LHC is a comprehensive solutions company, providing for knowledge advisory, management support, people development, executive education, schools development and vocational training solutions. LHC is a member of EHL Holding SA, a Group dedicated to hospitality management education.
Ecole hôtelière de Lausanne (EHL)
Ecole hôtelière de Lausanne (EHL) is an ambassador for traditional Swiss hospitality and has been a pioneer in hospitality education since 1893. It has created and inspired a unique professional community of over 25’000 hospitality managers, united by the values and the legacy of EHL. EHL is a leading university that provides learning solutions for enthusiastic, talented and ambitious students from 106 different countries. With undergraduate, graduate and certificate programs, EHL offers its students a range of on-campus and online education opportunities at different stages of their professional journey.
EHL is regularly recognized as the best hotel management school in the world with the highest graduate employment rates in the industry. EHL is a member of EHL Holding SA, a Group dedicated to hospitality management education.