"LHC assisted our brand with the conceptualisation of a multi-use property development. Their concept successfully increased the viability of the destination and significantly enhanced profit forecasts. LHC continues to guide the project roll-out"
Pyret Renval – Vice president, Trois Rocs – Verbier, Switzerland
"LHC assisted us with Organisation Design, Role Clarity and a Human Resource Development model. Their solutions were well founded, logical and still simple to implement. ….. They even gave me a new job description as a CEO!"
Selim El Zyr, President – CEO, Rotana Hotel management Corporation Ltd.
"I found the Corporate Management Programme interesting because it allowed me to get away from our day-to-day operational thinking for a few days, look at the bigger picture, trends and maybe even dream a little about the future."
Rainy Chan, General Manager, The Peninsula, Hong Kong
"Estácio de Sá started a relationship with LHC in 2005, in search for excellence for its hotel management programme in Rio de Jeneiro. What we did not expect was that we got much more than that! Ask any one of our students- they will unanimously say that with LHC, excellence is only the beginning."
Marcel U. Calvacanti, president and CEO, Estácio Participacoes
"In essence, it was an advanced learning experience, a solid trigger to the International development of my career."
Mário Candeias, General manager, Hotel Tivoli Arade, Algarve, Portugal.
"The experience was a dream come true for me and it was an invaluable step for my career!"
Kim Falconer, Sales Executive, The Balmoral Hotel, Edinburgh, Scotland.

Profiles

CEO

Is the head of Lausanne Hospitality Consulting SA, the Consulting and Executive Education subsidiary of Ecole hôtelière de Lausanne. With this responsibility, Yateendra is at the forefront of LHCs business strategies and client portfolio management.

André MACK

Director

André has an extensive career in the in-flight catering industry and specialized in the areas of customer service and business process re-engineering.

Louis LIM

Director

Louis specializes in designing custom-made training programmes to suit company needs and participants profiles.

Pierre-Vincent HEYRAUD

Consultant

Pierre-Vincent joined the LHC in November 2007. He graduated from the EHL in December 2004 with a Bachelors Degree in International Hospitality Management, specializing in Entrepreneurship.

Dena BEHI

Consultant

Dena has been with the EHL since 2006, first as a member of the Lausanne Hospitality Research team and then as an Alumni & Industry Relations Officer to conduct special projects for the Alumni & Career Services Centre.

Alexia MUTEKE-CEPPI

Consultant

Alexia has been in the field of international and hospitality education for the last ten years in Switzerland, South Africa and Kenya.

Flurina KNAPP

Consultant

Flurina Knapp graduated from Ecole Hotelière de Lausanne in June 2005 with a Bachelor of Science Degree in International Hospitality Management and has since gained experience in the hotel industry in Paris, working for Marriott and Hilton.

Caroline KOSSACK

Client Coordinator

Caroline joined LHC in March 2007 as Client Coordinator. She started her career in the Reservations Department of an international hotel company in Basel and then joined the Meeting and Events Department of a 5-star hotel in Berlin where she organized events and conferences for up to 500 people.